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If you’re in business, complaints are a fact of life. No matter what you do, sooner or later, someone will disagree with the way you handle something. And, in insurance, there are more than a few complaints.

In fact, in Missouri last year, there were over 1,600 complaints by the public against (other) homeowners insurance companies alone. Meramec Valley is pleased that there were O reports in 2009 filed against us with the Missouri Department of Insurance.